Terms and Conditions

  • We reserve to decline any booking at our discretion or to refuse accommodation to any person we consider unsuitable.
  • Chalet 19 “Cornish Delight” is a pet-free Chalets. Strictly no dogs allowed at any time.
  • Dogs are not allowed on site from 18th July allowed back 29th August 2026
  • Pets are strictly not allowed without prior consultation.
  • Please ensure your details are correct.
  • We accept bank transfers, debit cards, credit cards.
  • Bookings require a non-refundable deposit of £200. To be paid within 48 hours of submitting a reservation.
  • We may require you to pay an extra £100 security deposit, this is to cover any breakages/damages and additional cleaning. Once the chalet has been checked on your departure & everything is satisfactory your security deposit will be refunded to you.
  • The remaining balance is due 6 weeks before your holiday commences.
  • Bookings made less than 8 weeks in advance will require full payment upfront.
  • If booking is cancelled more than 6 weeks before the holiday start date, the monies (less an admin fee of £100) will be returned if the chalet is re-let.
  • If we can re-let any cancelled dates, we will refund you all monies paid minus a £50 admin fee and any financial or other discounts/offers made in order to secure a new booking. We strongly urge you to ensure you have adequate travel insurance in place.
  • In the case of late balance payment, we reserve the right to cancel your holiday and re-let the chalet.
  • The person making the booking must be over 21 years old.
  • All issues must be communicated to us as soon as they occur in order for us to be able to make reasonable attempts at rectifying them.
  • Persons not numbered on the booking form, may not stay in or use the facilities of the chalet without our permission.
  • All-male and all-female parties are at our discretion.
  • In the interest of other holiday makers, smokers are asked to refrain from smoking in the chalet.
  • Electricity is extra and charged at cost via a £1 coin meter. On average about £20 per week.
  • No candles or tea lights to be used in chalet